How To Say Thank You To Your Customers
Write A Thank You Letter You don’t have to write a four-page love letter to your customer. You should, however, send thank you cards with your online orders. Send personalized thank you emails to everyone who purchases something in the last month, three months, or six months. Your customers need to know that you appreciate […]
Profit and Loss for Small Businesses and Personal Brands
What is a Profit and Loss Statement? A Profit and Loss (P&L) is a report that lists your business’ revenue (or income) and expenses. It’s for one calendar year, from January to December. If you begin your business in May, then the P&L for that year would include transactions from May to December. The revenue […]
How To Take Those Product Photos
During this pandemic, we have all had to become our own photographers. Not just selfies and landscape photos, but product photos. We spend hours trying to find the right angle, the right light, and the right background to make our product photo pop. A few months ago, I chatted with Photographer, Videographer, and Editor, Carmen […]
How To Have A Healthy Client/Agency Relationship
Client/agency relationships can either be beautiful, productive relationships. However, one misread email tone, one disagreement, and lack of understanding from either side, can lead to a disastrous working relationship. A few months ago, Nicole and Jessica chatted about the client/agency relationship on an IG Live. Here are some of their tips. Consultation: In the initial […]